Privacy Policy

Privacy Policy

Effective Date: 5/15/2025

At Common Soul, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from www.commonsoul.com (the “Site”).

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

a. Personal Information

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment information (processed securely through our third-party payment providers)

b. Device Information

  • IP address
  • Web browser type and version
  • Time zone
  • Cookies and analytics data

c. Order Information

  • Products viewed, added to the cart, and purchased
  • Preferences and interaction with our site

 

2. How We Use Your Information

We use your information to:

  • Fulfill and manage orders
  • Process payments securely
  • Provide customer support
  • Communicate with you about orders, updates, or promotions
  • Improve your shopping experience and our website
  • Comply with legal and regulatory obligations

 

3. Sharing Your Information

We do not sell or rent your personal information.
We only share data with trusted third parties who help us operate our store and provide services, such as

  • Shopify (our e-commerce platform)
  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)
  • Shipping providers
  • Analytics tools (e.g., Google Analytics)

These partners are only given access to the information necessary to perform their functions and are contractually obligated to keep their data secure.

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in
  • Understand how you use our site
  • Deliver personalized content and offers

You can control cookie preferences through your browser settings.

 

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

 

6. Your Rights

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request corrections or deletion of your data
  • Opt out of marketing communications at any time

To exercise your rights, contact us at: support@commonsoul.com

 

7. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.

 

8. Security

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with the updated effective date.

 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 support@commonsoul.com